Getting Started with Delighted Surveys
In this article
- Welcome to Delighted Surveys!
- Switching to and from Delighted Surveys & Delighted CX.
- About the Help Center & the Beacon.
Suggested next articles:
Welcome to Delighted Surveys!
Discover the flexibility, refinement, and appeal of Delighted Surveys. Our Help Center will guide you through every single feature.
🤞 That said, Delighted Surveys is so intuitive that you may not need any of this!
Click this video to see why Delighted Surveys the finest survey solution out there!
Switching to and from Delighted Surveys & Delighted CX
Delighted Surveys has a specialized companion product — Delighted CX.
Switching between the two is as easy as picking "Delighted Surveys" or "Delighted CX" from the switcher menu.
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A bit about Delighted CX CX is a powerful end-to-end solution for in-depth customer experience research. It tackles NPS, CSAT, and more. Give CX a go with a 14-day trial.
See how CX can combine with Surveys to further empower your research in Delighted Surveys or CX? Features & Uses.
About the Help Center & the Beacon
The Surveys Help Center will trek you through:
| 1 | Creating & Editing Surveys |
| 2 | Publishing & Sending Surveys |
| 3 | Reporting & Analytics |
| 4 | Integrating & Connecting Surveys |
| 5 | Managing your Account |
To open the Help Center, visit surveys-help.delighted.com or click "Help" → "Help center" . . .
. . . and click the handy support "Beacon" at the bottom of each page to find suggested articles, start a Help Center keyword search, or begin a conversation with our support team.
To reach out to our support team, either:
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- Email hello@delighted.com
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Choose "Ask" in the Beacon
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Click "Contact" in the top right corner of this Help Center
→ which opens a Beacon where you can send us a note - 4
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Select "Help" → "Give feedback" → if you wish to share ideas with us.
We want to hear from you!
